We’re proud of how our store guides treat every customer like a person—not just a receipt. If you bought your TURTLEBOX gear from Los Cazadores and need to submit a warranty claim, we’ll walk you through the process with the manufacturer. Just stop by the store, give us a call at (325) 956-6208, or fill out our warranty assistance form at www.loscazadores.com/warranty-product-support/ — we’re always happy to help. To view TURTLEBOX'S complete warranty details, visit: https://turtleboxaudio.freshdesk.com/support/solutions/articles/64000259824-what-is-your-warranty-policy-